Why attend NextGen Government 2016?
Ground breaking progress has been made in the approach to digital government over the last few years, which the new Digital Transformation Office must build on to bring scale and pace to the process of public service transformation. However, there are still key hurdles that must be overcome to truly enable a digital transformation that delivers benefits to both government and citizens.
This is where the NextGen Government conference will focus its content to ensure we create a platform for government leaders to move the conversation away from “why we need to transform” to “how we enable transformation”.
To deliver the strategy industry and government must come together to build on previous achievements and deliver digital public services through end-to-end transformation.
Addressing the key challenges facing the public sector in their digital transformation:
- Improving productivity and service delivery to make government /public interactions easier
- Building effective, user-centric digital services focused on the interaction between government, the people and the businesses it serves
- Identifying which priority areas must be addressed in the next 12 months, to transform by 2020
- Measuring the impact new technologies are having on enterprise operations in terms of efficiency gains, staff and customer satisfaction, and bottom line performance
- Reducing the barriers to citizen online engagement and embracing social networking
- Selecting the right tools and technologies to create and support more sustainable and vibrant communities
The 6 key benefits of attending:
- Move beyond the strategy and begin your tactical implementation plans for successful execution
- Discover the most effective, efficient and appropriate leverage of digital capability for your department
- Learn how to ensure your online transactions deliver end to end capability
- Hear from other government agencies how they are engaging citizens, users and stakeholders early in the service design and delivery process to ensure the user experience is at the heart of their digital service
- Gain insights into how leading digital minds are adopting a data driven approach, including across agency boundaries, to ensure efficiencies are achieved and the customer experience optimal
- Learn how to reduce complexity by adopting platforms and technologies that support agility and dynamic change