Conference Day Two - Wednesday 11 October
08:30 | Welcome coffee
08:50 | Opening remarks from the Chair
David Rogers, Chairman, Asia Pacific Logistics Federation
THE IMPACT OF INFRASTRUCTURE ON ONLINE RETAIL LOGISTICS
09:00 | Urban and CBD delivery in the national freight and supply chain strategy
- Freight doesn’t vote – curfews and the removal of loading zones
- Apartment living – the effect that the growth in apartments is having on freight delivery
- How can technology best overcome this problem?
Michael Kilgariff, Managing Director, Australian Logistics Council
09:30 | Measuring the “Last Mile” – how companies are tackling last mile challenges while still providing customer satisfaction
- Analysing the cost of the last mile over the rest of the supply chain cycle
- How utilising different types of technology can improve performance
- Ensuring reliable timely delivery and how implementing new strategies can assist
Levi Aron, Country Manager, Deliveroo
10:00 | How warehousing plays an important part of online retail logistics
- Effects of e-Commerce on the Australian logistics landscape
- Effects of e-Commerce on the Australian warehousing sector
- How to position your business for the most cost effective warehousing solution
James Condon, Director of Industrial, Savills Australia
10:30 | Morning tea
11:00 | Towards a 21st century logistics strategy for online retail
- Managing your inventory planning and forecasting program
- Handling the physical inventory and optimising your warehousing for storage density
- Assessing the current state of software and technology for logistics
- Avoiding the pitfalls that plague almost every software and technology implementation
Andrew Clark, Founder, Logistics Help
FROM FOUNDATIONS TO THE FUTURE
11:30 | PANEL DISCUSSION: The future of shopping – Omni-Channel 2.0
- Click & Collect – changing the way resources are being used and preparing for a growing demand in the way customers purchase and expect multiple channels to receive their products
- How leveraging data analytics to deliver integrated and tailored experiences in a seamless fashion is helping your business stand out among other retailers?
- What does it mean to offer customers the ability to move seamlessly among channels & receive same-day delivery?
Panel Moderator:
Mehdi Fassaie, President and Founder, Fluent Commerce
Panellists:
Ben Hare, Director - Chief Operating Officer, Tinyme
Leo Zaitsev, Director of Commercial Operations, Klika Group
Nathan Huppatz, Co-founder, Ready-to-ship.com.au & Costumes.com.au
Deb Ellis, Partner, Gattorna Alignment
12:15 | Networking lunch
13:15 | Building the pillars of targeted eCommerce selling
- Easy and effective ways of ensuring a successful eCommerce business
- Ensuring solid foundations for the online space
- How to measure success and future positive growth
Simon Molnar, Chief Executive Officer, Ice Jewellery
DRIVING ADVANCEMENT IN RETAIL
13:45 | PANEL DISCUSSION: Skilled leadership – training the right people to build future success
- How to identify new skills you need to meet an ever-growing customer demand and how to manage vertical and horizontal integration
- How redefining traditional skills creates advancements in effective supply chain management
- How technology and point of service systems are changing the shopping experience for customers and retail experience for team members
Panel Moderator:
David Rogers, Chairman, Asia Pacific Logistics Federation
Panellists:
Adrian Pidgeon, Retail Logistics Manager, Ikea
Richard Whetton, Head of Fulfillment, Catch Group
Vince Spiteri, Operations and Supply Chain Leader, Green’s General Food
14:30 | Operations excellence – creating a competitive advantage
- Assessment of the current state of operations excellence
- Tools and strategies to improve performance focusing on leadership, teamwork, problem solving and continuous improvement
- Sustainment and continuous improvement to maintain best practice
Peter Nemtsas, Managing Director, Myoora Transformations
15:00 | Afternoon tea
15:30 | ROUNDTABLE DISCUSSION: Reverse Logistics
It’s an important part of any transaction, specifically for online retailers. Let’s discuss the challenges, opportunities and solutions to make your return process run more smoothly.
Moderated by:
Peter Nemtsas, Managing Director, Myoora Transformations
16:00 | Interactive Q&A session with members of the advisory panel
This session considers the opportunities offered by the constantly evolving online retail space. The event’s advisory panel will facilitate a discussion to explore how organisations could prepare for future opportunities within different sectors of the industry.
Facilitator:
Andrew Clark, Founder, Logistics Help
Panellists:
Dean Salakas, Chief Party Dude, The Party People
Apurva Chiranewala, Growth Leader, Sendle
Trent Allan, Head of eCommerce & Marketing, Home Clearance (Winning Group)
16:30 | Closing remarks from the Chair and drawing of the lucky door prize!
16:40 | End of Day Two and close of the conference