Partners at CX Design and Implementation
Premier Partners:
Qualtrics is a rapidly growing software-as-a-service company and the provider of the world's leading insight platform. 7,000 enterprises worldwide, including half of the Fortune 100 and 99 of the top 100 business schools rely on Qualtrics technology. Our solutions make it fast and easy to capture customer, employee, and market insights in one place. These insights help our clients make informed, data-driven business decisions.
Global enterprises, academic institutions, and government agencies use Qualtrics to collect, analyse, and act on voice of the customer, customer satisfaction, market research, employee engagement, brand, products, and employee feedback.
Our Voice-of-Customer solution provides organisations with a simple, yet sophisticated solution for capturing their customer’s voice, flexible dashboards to analyse trends and insights, and dynamic case management capability to take action in real-time. Now organisations can dig into the drivers of their business, zoom into the individual customer, fix individual issues and zoom out to see the big picture and make wide-spead change.
Companies like Disney, E*Trade and Marriott are using Qualtrics to improve responsiveness to customer needs; enabling them to increase customer satisfaction, loyalty and retention. To learn more, and for a free account, please visit www.qualtrics.com.
Engagement Partners:
The inspiration for our name is the Thunderhead cloud - a storm cloud that signals disruption and is symbolic of the completely fresh approach we bring to enterprise software. Thunderhead provides a range of powerful SaaS capabilities, as part of its ONE Engagement Hub. The ONE Engagement Hub ties together customer insight, context and journey behaviour and uses these to inform interactions with customers and partners across all touchpoints.
The ONE Engagement Hub allows: (a) Brands to know their consumers’ interests, tastes, ideas and frustrations as individual human beings rather than just as prospects in real time; (b) To know far more about when to sell and when to have a completely different conversation on topic(s) of more interest, relevance and resonance; (c) To achieve lasting relationships that create consumers as brand advocates or even loyal fans.
It provides the “glue” to link all push and pull consumer information data and trends, and it cleverly overlays existing information and systems that a business holds rather than replacing them. This makes Thunderhead more able than any other to outpace direct consumer communications and often outmoded CRM strategies in a constantly changing digital future. In an ever-changing content landscape, what Thunderhead offers is truly transformational for marketing and business strategies, fundamentally changing the way businesses interact with their customers.
Thunderhead serves its global customer base from offices located in Australia, Europe and North America.
Exhibitors:
Sponsorship and exhibition opportunities are available at CX Design and Implementation 2015
For a confidential discussion about a sponsorship solution tailored just for you, please contact: Jon Treherne on +61 (0)2 8188 7536 or email jont@questevents.com.au