Conference Day One
Tuesday 11 October 2016
Click here for Post-Conference In-depth Learning Sessions
08:15 | Registration and welcome coffee
08:50 | Opening remarks from the Chair
Mark Skipper, Chairman, Supply Chain & Logistics Association of Australia
ANALYSING THE IMPACT OF CHANGING CUSTOMER DEMANDS ON SUPPLY CHAIN AND LOGISTICS OPERATIONS
09:00 | How the supply chain industry is addressing a number of increasingly complex logistical challenges due to the changing demands of onmi-channel retail logistics
- Analysing how industry is leveraging new and emerging technologies to meet increased freight flows in our CBDs
- Understanding the critical role improved planning plays in meeting increased demands on our transport networks
- Identifying the need for delivery on major infrastructure projects to improve supply chain efficiency
Michael Kilgariff, Managing Director, Australian Logistics Council
09:40 | Addressing evolving customer expectations and how they are forcing retailers to rethink retail strategies and tune up execution
- How much more will online sales grow and what will online retail look like in the future?
- Identifying today’s customers expectations - the multi-channel shopping experience
- Gaining insights into the transformation challenges for retail logistics operations driven by these customer expectations
- How will customer demands evolve further in the future and what will be the impact on logistics and supply chain professionals?
Jethro Marks, Chief Executive Officer, The Nile
10:20 | Morning tea
11:00 | The collaborative consumer - how technology is enabling value creation with customers in the retail supply chain
- Identifying how consumer connectedness creates the environment for collaboration
- Analysing how consumers are beginning to leverage their connectedness to collaborate in every element of the retail supply chain from finance to design to delivery
- Learn from case studies of companies who have grasped the “Personal Supply Chain” opportunity
Gareth Jude, Adjunct Lecturer Retail Logistics, University of Sydney
IMPLEMENTING INNOVATIVE TECHNOLOGY TO ACHIEVE REAL TIME ENTERPRISE WIDE INVENTORY VISIBILITY IN AN OMNICHANNEL SUPPLY CHAIN
11:30 | PANEL DISCUSSION: How can you develop an accurate, real-time inventory system? And is it worth it?
- What are the biggest obstacles you face when trying to improve your supply chain visibility
- What role can automation play in getting you closer?
- How important is improving co-operation between distribution and retail operations and how do you more closely align these business segments?
- Why it is worth the hassle
Panel moderator:
Mark Skipper, Chairman, Supply Chain & Logistics Association of Australia
Panellists:
Jethro Marks, Chief Executive Officer, The Nile
Jordan Muir, Co-Founder & Chief Innovation Officer, Aussie Farmers Direct
Angus Harris, Co-Chief Executive Officer, Harris Farm
Nathan Huppatz, Co-Founder, readytoship.com.au and costumes.com.au
12:15 | Networking lunch
OPTIMISING DISTRIBUTION CENTERS TO ACHIEVE MORE TIME AND COST EFFICIENT OPERATIONS
13:15 | INTERNATIONAL KEYNOTE: Building the distribution center of the future in order to achieve omni-channel order fulfillment excellence
- Analysing how batch picking will enable more ‘each orders’ to be picked in order to reduce an extraordinary amount of wasted travel time
- Evaluating the business case to bring back in-house e-commerce channel fulfillment versus the utilisation of organisations
- How changing business requirements will dramatically impact investment payback horizons when deciding on making multi-year infrastructure investment commitments
Jay Goodey, Director, Once it
13:45 | How improving your staff capabilities can help handle peak demand in distribution centres
- Cross-training teams across different parts of distribution facilities and using the flexibility to meet peak season operational needs
- Implementing automation vs attracting more temporary staff in order to handle peak periods without creating bottlenecks
- Simplifying processes with temporary staff for handling specific products and situations to achieve more time-efficient operations
Phillip Haddad, Chief Operating Officer, Booktopia
14:15 | Afternoon tea
14:45 | Analysing how to improve existing order picking and packing processes in distribution centers to achieve better inventory accuracy and cost reduction outcomes
- Benchmarking different order picking strategies to achieve more time and cost efficient outcomes - piece picking method, zone picking method, wave picking method, sorting systems method, pick to box method
- Understanding the importance of implementing the right storage strategy and the impact on picking and packing processes
- Implementing automation in order to pick faster with fewer errors
Andrew McDonald, Distribution Director, EB Games
15:15 | PANEL DISCUSSION: How important are your physical assets and infrastructure in the support of direct-to-consumer fulfillment?
- What direct to-consumers services do customers expect from online retailers?
- Could stores, warehouses, and distribution centers serve a greater role in direct to-consumer fulfillment? In some or all locations, and possibly with phased introduction?
- Is it possible to segment and evaluate fulfillment options based on product characteristics such as value, volume, seasonality, service requirements, and margin?
- How will the required layout of these stores, warehouses and distribution centers need to change and how will they look like in the future?
Panel moderator:
Mark Skipper, Chairman, Supply Chain & Logistics Association of Australia
Panellists:
Kate Langford, General Manager Ecommerce, Woolworths
Andrew McDonald, Distribution Director, EB Games
Peter Fouskarinis, General Manager Supply Chain, Country Road Group
Anshul Dayal, Director, Himstr.com.au
Phillip Haddad, Chief Operating Officer, Booktopia
16:00 | Closing remarks from the Chair
16:10 | End of Day One and networking drinks