Conference Day Two
Thursday 16 June 2016
Click here for Conference Day One
Click here for Pre-Conference In-depth Learning Sessions
8:30 | Welcome coffee
8:50 | Opening remarks from the Chair
Judy Hurditch, Managing Director, Intermedium
HARMONISE ICT AND DIGITAL TRANSFORMANTION WITH BUSINESS STRATEGY
9:00 | OPENING KEYNOTE PRESENTATION: Aligning ICT mission, vision and strategy with business direction to maximise outcomes
Karen has enjoyed an extensive international career, having held the role of Chief Information Officer for Microsoft in the USA, Eaton, BHP Billiton and Honeywell
- Exploring her own personal leadership challenges and how Karen overcame the obstacles to reach the top
- Ensuring ICT seamlessly harmonises with overarching business strategy
- Engaging and working alongside board, executives and non-ICT professionals to confirm ICT vision is incorporated into business outlook, potential issues are identified early, and outcomes are maximised
Karen Lay-Brew, Vice President, Australian Business Software Industry Association
9:30 | Aligning digital innovation strategy with customer expectations to ensure exceptional service delivery
- Ensuring ICT strategy and digital innovation have strong customer focus
- How to shape ICT strategy to bring service innovation and enhanced end-user experience
- Examining the Department of the Environment’s recent digital innovation project
Claire Howlett, Chief Information Officer, Department of Environment
10:00 | PANEL DISCUSSION: Delivering enriched customer experience with digital transformation, innovation and strategy
- How can you use the customer to accelerate innovation across your organisation?
- How to develop new and improved products and services to generate high value for customers, improve margins, manage shareholder expectations and uphold competitive advantage?
- Using mobile technology to build better platforms to enhance customer experience
Panel Moderator:
Judy Hurditch, Managing Director, Intermedium
Panellists:
Penny Webb-Smart, Executive Director, Service Reform, NSW Department of Finance, Services and Innovation
Mark Sheppard, Chief Digital Officer, GE Australia and New Zealand
Daryl Babus, Head of Digital Strategy and Planning, Westpac Group
Angela Ryan, General Manager IT, Forever New Clothing
Janelle McGuinness, Head of Digital & Emerging Channels, ING DIRECT
10:40 | Morning tea
PREPARING FOR DISRUPTIVE TECHNOLOGIES AND INCREASING COMPETITION
11:10 | Leveraging big data to gain significant business intelligence for future positioning
- Identifying, interpreting and unlocking the business opportunities collected from data to harness its commercial advantages
- Increasing productivity and profitability by integrating monitoring tools
- Optimise and promote predictive analytics capabilities across organisation
- Understanding the importance of predicting data
Maria Milosavljevic, National Manager Innovation & Technology, Chief Information Officer, AUSTRAC
11:40 | CASE-STUDY: Harnessing valuable, productive and cost-effective technology to deliver innovative business outcomes for clients
- Identifying recent technologies including artificial intelligence applications that improve efficiencies in the legal sector
- Influencing stakeholders and ensuring that new technologies align with organisational direction
- Taking advantage of the most cost-effective new technologies that deliver greatest return on investment and enable new business models
Beth Patterson, Chief Legal & Technology Services Officer, Allens
12:10 | PANEL DISCUSSION: Upholding market share when transforming markets or technologies generate unprecedented industry change
- Identifying the component maintaining your position in the market, and understanding whether this could be compromised
- Predicting and anticipating future threats for your organisation’s competitiveness
- What preparations need to be incorporated into corporate strategy to safeguard your future?
- How do you continue remaining relevant in an era of continuous change?
Panel Moderator:
Judy Hurditch, Managing Director, Intermedium
Panellists:
Tiziana Bianco, Global Head of Innovation Labs, Commonwealth Bank
Kelvin McGrath, Chief Information Officer, Asciano
Fiona Rankin, Director, Information Management & Technology Services, University of Wollongong
Brenda Frisk, Head of Learning Technologies, Open Universities Australia
12:50 | Networking lunch
ENHANCING ORGANISATIONAL PERFORMANCE, PRODUCTIVITY AND SECURITY
13:50 | CASE STUDY: Managing a global infrastructure overhaul with minimal disruption
- How are Baker’s Delight shifting to new providers and implementing new networks with minimal disturbance to business operations
- What are the challenges that have been faced and how have they been overcome?
- Ensuring long-term investments into infrastructure will service future needs
Joanne Stubbs, Chief Information Officer, Bakers Delight Holdings
14:20 | PANEL DISCUSSION: How do you strengthen cyber security in light of a rapidly changing and increasingly connected world?
- Are cloud technologies really more secure?
- How do you change employee complacency regarding security risks?
- How do you manage increased system risk due to more devices, the internet of things and other factors impacting vulnerability?
- Setting up safe monitoring for Internet of Things devices
Panel Moderator:
Judy Hurditch, Managing Director, Intermedium
Panellists:
Clive Whincup, Chief Information Officer, Woolworths
Elena Sitnikova, Critical Infrastructure Protection, Research Leader, Australian Centre for Cyber Security
Sarah Adam-Gedge, Corporate Vice President and Managing Director, Avanade Australia
15:05 | Afternoon tea and networking
15:35 | CRYSTAL BALL PANEL DISCUSSION:
- How is the ICT sector and technology evolving, and what opportunities will emerge as a response?
- What are the current technologies that are an enabler for business?
- Identifying and preparing for future trends and disruptive technologies
Panel Moderator:
Judy Hurditch, Managing Director, Intermedium
Panellists:
Fiona Rankin, Director, Information Management & Technology Services, University of Wollongong
Anna Reed-Stephenson, Head of IT – Corporate and New Energy, AGL Energy
Susan Monkley, Chief Information Officer, Department of Education and Training
Tim Thurman, Chief Information Officer, Australian Security Exchange
16:15 | Closing remarks from the Chair and drawing of lucky door prize
16:25 | End of Day Two and close of the conference